Support

Does it predict the colours, or just the sunset time?

Both the timing and the expected quality matter. Sunset Score gives each sunrise and sunset a score from 0 to 100, based on the weather and atmospheric conditions. It helps you decide which evening looks worth heading out for.

Will a high score always mean a beautiful sunset?

No. It is a forecast, and the sky can surprise you. Conditions can change, and a building, hill or bank of cloud can hide your view. Use the score to make a plan, then have a look outside before you go.

Can I check a city I’m travelling to?

Yes. Search for cities around the world and save the places you want to keep an eye on. You can check upcoming sunrises and sunsets before you get there.

Is Sunset Score free?

The app is free to download. A subscription unlocks forecasts, alerts, city search and saved favourites. You’ll see the available plans and current price in the app before subscribing.

Do I need to create an account?

No separate Sunset Score account is needed. Subscriptions are handled through the App Store or Google Play.

How do I get sunrise and sunset alerts?

Choose the cities you want to follow and turn on alerts in the app. Allow notifications when your phone asks. If alerts don’t arrive, check the app’s notification permission in your phone settings, along with any Focus or Do Not Disturb settings.

How do I cancel my subscription?

Open your subscriptions in the App Store or Google Play and select Sunset Score. Cancellation is handled by the store where you subscribed. Deleting the app does not cancel a subscription.

Apple subscription help · Google Play subscription help

Do I have to enable location access?

You can search for a city manually. For details about location and other data, read the privacy policy.

Can I get a new forecast without an internet connection?

You need an internet connection to fetch an up-to-date forecast. If a forecast isn’t loading, check your connection and try opening the app again.

Something isn’t working. What should I send you?

Email info@sunset-score.com with your phone model, app version and a short description of what happened. For a forecast issue, include the city, date and whether you were checking sunrise or sunset. A screenshot can help too.